DELIVERY & SHIPPING
Our free shipping within USA takes usually between 2-4 business days. As soon as your order has been shipped, you will receive a notification by email and can track the shipment at any time.
If our BAG UP arrives damaged, please send us pictures of the outer packaging, inner packaging and the damaged BAG UP for a damage loss report. Our BAG UP are packed secure and with care and damage is rare however it can occur.
SHIPPED AS ONE OR MULTIPLE BOXES
Did you order two BAG UP, but only one arrived? Please wait another 1-2 business days. We always pack the BAG UP individually, otherwise there is a risk that they will damage each other during transport. But we send both BAG UP on the same day.